Network Support

 

Network Support

What should you expect from 5C’s Support Team?

Do you have questions about IT, networks, or how to improve your infrastructure? We provide the answers. Whenever your network needs support, 5C can handle the job. We offer a range of tech support services to San Francisco Bay Area businesses, like:

  • Network troubleshooting
  • Remote network management
  • Network wiring
  • New workstation setup
  • Server support
  • Email issues
  • Spyware and virus protection
  • And more! (See the list below for direct links)

In addition to network support on your existing IT infrastructure, our team of professionals also assists in making recommendations and implementing new/updated technologies in your business environment.

We also provide low-volt network wiring services. Upgrade the cabling when you move technology between offices too – you get brand-new cabling (speed boost) and a clean continuous network connection to each workstation. Cables, face plates and installation materials included.

Support That Keeps Your IT Working For You, Not the Other Way Around

We can help you make the decisions that will determine whether you work for your IT, or your IT works for you. Our goal is to help you use technology to your advantage in a cost-effective and productive way.

With over 10 years of experience supporting and implementing technologies for a broad range of client environments in Silicon Valley, San Francisco and the East Bay, we have developed an expert reputation for expedient support in the Bay Area. Our Network Support Team responds to your needs quickly, and with the knowledge it takes to start making IT work for your business.

Our staff of support technicians and IT professionals provide dedicated, reliable service to you and your staff. Whether you need emergency 24×7 support, monthly or weekly on-site maintenance, a one-time service visit or just some help with email, call or email us today to learn what makes us different and how we are dedicated to making your office systems work for you.

With the backing of a whole team of IT professionals, Microsoft Small Business Specialist certifications and the leveraging power of a Microsoft Gold Certified partner, we can provide your business – small, mid-market or enterprise – with a customized, optimal solution, following best practices for today’s IT challenges and whatever the future might bring: available from the only source you need for your IT support.

To learn more about our levels of support and areas of expertise, please select from the following links. Or to speak directly to our support team, call us at (416)238-2326 and ask for Network Support.

List of our Network Support Services

* Service and Support Contracts (SLA)
* 24×7 Support
* On-Site Support
* Remote VPN Support
* E-mail Hosting Support
* Website Hosting, Website Transfer and Co-Location Support
* Network Diagnostics
* Network Troubleshooting
* Network Security, Firewall Protection and Perimeter Security
* Antivirus Protection
* Spyware Protection
* Wireless Networks
* Server Management and Implementation
* Application Support
* Hardware Upgrades and Installation
* Software Upgrades and Installation
* Windows Updates (Server and Workstation)
* PDA Support